Your privacy is how we build trust
We handle your account details, payment history and gaming activity with the same care you'd expect from a brand built for Indonesia. This policy shows exactly what we...
What we collect and why
When you open an account with racik198, we collect your name, email, phone number and identity details to verify your account and meet local regulatory requirements in supported regions. We also track your gaming activity, deposit and withdrawal history, and device information to prevent fraud and improve your experience. Your payment data—whether you use DANA, OVO, GoPay or QRIS—is encrypted and never
stored on our servers after each transaction completes. We use this information to process payouts, detect suspicious activity and personalise your lobby view.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How we protect your trust
Encryption Standard
All data in transit uses TLS 1.2 encryption. Payment information is tokenised and never stored in plain text on our...
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Fraud Detection
Our system monitors every login, deposit and withdrawal for unusual patterns and blocks suspicious activity in real time.
Staff Access Control
Only authorised personnel can access your data, and every access is logged and reviewed. We never share your details with...
Compliance Framework
We follow data protection standards for supported regions and maintain records of all processing activities for transparency.
Incident Response
If a breach occurs, we notify affected users within 48 hours and work with local authorities to investigate and remediate.
Consistency across our platform
| Same Policy Everywhere | Whether you're on desktop, mobile or tablet, your privacy protections remain identical. We don't weaken security on any device. |
|---|---|
| Unified Account Data | Your gaming history, payment methods and preferences sync across all platforms so you see the same lobby and settings everywhere. |
| One Privacy Standard | Live tables, slots and sportsbook sections all follow the same data handling rules. No section gets different treatment. |
| Consistent Retention | We keep your data for the same period across all services—active accounts retain full history; closed accounts are purged after 12 months. |
| Unified Payment Security | DANA, OVO, GoPay and QRIS transactions all use the same encryption and fraud-detection layer regardless of where you initiate them. |
| Single Privacy Team | One team manages all privacy requests across the entire platform, so your data request gets the same response time everywhere. |
| Transparent Updates | When we change this policy, we notify you via email and in-app message. Changes apply uniformly across all sections and devices. |
What defines our privacy approach
Zero Third-Party Sharing
We never sell your data to advertisers or marketing firms. Your gaming history stays between you and racik198.
Transparent Logging
Every time we access your account—for support, fraud checks or system maintenance—we log it. You can request a full audit trail.
Local Data Storage
Your information is stored in data centres within supported regions so it stays close to you and complies with local law.
Minimal Collection
We only ask for information we actually need to run your account and process payouts. No unnecessary fields or hidden data grabs.
Easy Deletion
Close your account anytime and we'll delete your personal data within 30 days. No retention, no hidden backups.
Cookie Control
We use cookies only for login sessions and fraud prevention. You can disable non-essential cookies in your browser settings.